![]() ![]() I have looked at the other relevant articles already, and tried everything to fix this problem. ![]() Interesting thing is this is not happening on my Microsoft IE browser. It becomes so annoying when using Firefox. Unfortunately, this solution does not work for this case. In Windows Explorer, click on the file named cert8.db (or cert8 if extensions are hidden).Click the menu button and then click Exit.Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.A window with your profile files will open. Under the Application Basics section, click on Show Folder.The Troubleshooting Information tab will open. Click the menu button, click help and select The image "Troubleshooting Information" does not exist.Delete this file while Firefox is closed. The file cert8.db in your profile folder may have become corrupted. ![]()
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